Return and Exchange Policy

At ENMOTO, we make every effort to provide high-quality products and excellent service.

If you are not satisfied with the product, you may return or exchange it under the following conditions:

You may submit a request for a return or exchange within 14 days from the date of receiving the product.

The product must be new, unused, in its original packaging, and without any damage, scratches, or defects of any kind.

Products that have been used, assembled, damaged, or are not in new condition cannot be returned or exchanged.

The return of the product will be at the customer's expense, unless a defective or incorrect product was received.

In case of a defective product or an order error, please contact us as soon as possible via the "Contact Us" page, attaching photos, and we will handle it promptly.

Refunds, if applicable, will be processed after the product is received and inspected, and according to the payment method used for the order.

For return requests, exchanges, or further inquiries, please contact us via the "Contact Us" page on the website.